Privacy Policy
Effective Date: July 10, 2023
Notice of Protected Health Information Practices and Privacy Statement
Introduction
Welcome to DeliverIt Retail , Infusion and Speciality Pharmacy. We value your privacy and are dedicated to safeguarding your personal and health information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us through our website , our online platform, DeliverIt EZ. By using our services, you consent to the practices described in this Privacy Policy.
DeliverIt Retail , Infusion and Speciality Pharmacy is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy regulations. We handle your Protected Health Information (PHI) with the utmost care, ensuring that your personal and health data are kept secure and confidential. This policy outlines our responsibilities and your rights concerning your PHI, and details how we may use and disclose your information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be posted on our website with an updated effective date, ensuring you are informed about how your data is managed.
1.Information We Collect
We collect the following types of information to provide our services effectively:
Personal Information: Name, address, email address, phone number, and other contact details.
Health Information: Medical history, prescription details, treatment information, and other health-related data relevant to our services.
1.1 Personal Information: We may collect personal information that can be used to identify or contact you, such as your name, email address, phone number, and mailing address, when you voluntarily provide it to us through our Website. You may choose not to provide certain personal information, but it may prevent you from accessing certain features or services on our Website.
1.2 Log Data: We may collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include your computer’s Internet Protocol (IP) address, browser type and version, pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your preferences, analyze trends, administer our Website, track users’ movements around our Website, and gather demographic information about our user base. You can control the use of cookies at the individual browser level but, if you choose to disable cookies, it may limit your use of certain features or functions on our Website.
2.Use of Information
We utilize your information for the following purposes:
To deliver and manage pharmacy services, including prescription fulfillment and medication management.
To communicate with you regarding your prescriptions, health updates, and service-related information.
To process payments and manage billing.
To comply with legal and regulatory requirements, including those set forth by HIPAA.
3.Information Sharing and Disclosure
At DeliverIt Pharmacy, we use and disclose your Protected Health Information (PHI) for the following purposes:
Treatment: We may use PHI to provide, coordinate, and manage your healthcare, including communication with other healthcare providers involved in your care.
Payment: PHI may be used to process payments for your healthcare services, verify eligibility, and handle billing and collection activities.
Healthcare Operations: We use PHI to improve our services, conduct quality assessments, manage care, and comply with legal and regulatory requirements.
Health and Wellness: We may contact you with information about health services, appointment reminders, and treatment alternatives.
Business Associates: We may share your PHI with third-party service providers (business associates) who assist us in performing services. We require these associates to safeguard your information.
Public Health and Safety: PHI may be disclosed for public health activities, such as responding to public health emergencies or legal requirements. We may also disclose PHI to prevent serious threats to health or safety.
Fraud Prevention: We use PHI to detect and prevent fraud and other security issues.
Legal Compliance: PHI may be used as required by law, including responding to legal requests or enforcing our terms of service.
We do not sell or rent your personal information. Any disclosures of PHI will comply with applicable laws and regulations. You may revoke your authorization for disclosure at any time, as permitted by law.
4. How We Protect Your Information
We implement comprehensive security measures to protect your information:
Physical Safeguards: Secure facilities and access controls.
Technical Safeguards: Encryption, secure servers, and firewalls.
Administrative Safeguards: Policies, procedures, and staff training to ensure privacy and security.
5.HIPAA Compliance and PHI
DeliverIt Pharmacy is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). This means we adhere to strict standards for handling and protecting your Protected Health Information (PHI). Our HIPAA compliance includes:
Implementing comprehensive safeguards to protect your PHI.
Providing ongoing training for our staff on HIPAA privacy and security requirements.
Promptly addressing and managing any potential breaches of PHI in accordance with HIPAA regulations.
5.1 Breach Notification: We’ll promptly notify you if there is a breach of your PHI
5.2 Right to Restrict Use: You can request limits on how your PHI is used.
5.3 Data Retention: We keep your PHI as long as needed, then securely dispose of it.
5.4 Revoke Authorization: You can revoke consent for PHI use with a written request.
5.5 Complaint Process: Report privacy violations to us or the US Department of Health and Human Services without fear of retaliation .
5.6 Privacy Officer: Contact our Privacy Officer at 346-901-3168 for questions .
5.7 Electronic Communications: Email/texts may not be secure; use our secure platform for sensitive information .
6. Notice of Privacy Practices
In compliance with HIPAA, we provide a Notice of Privacy Practices that details how we use and disclose your health information. This notice also outlines your rights regarding your health information.
Your Rights
Under HIPAA, you have the following rights regarding your personal and health information:
Right to Access: Request access to your health information.
Right to Amend: Request corrections to inaccurate or incomplete health information.
Right to Confidential Communications: Request communication through specific channels or locations.
Right to an Accounting of Disclosures: Request a list of disclosures of your health information
6. Department of Health and Human Services (HHS) Model Notices
For guidance on the protection of health information and your rights under HIPAA, you may refer to the HHS Model Notices of Privacy Practices. These notices provide detailed information on privacy practices and can be reviewed https://www.hhs.gov/regulations/index.html
7.Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
8.Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
DeliverIt Infusion & Specialty
12144 Dairy Ashford Rd STE 100, Sugar Land, TX 77478
deliveritinfusion@gmail.com
Phone: +1(832)939-8137
Toll free: +1(877)993-3548
Fax 1: +1(832)939-8128
Fax 2: +1 +1(346)646-3873
Thank you for reviewing our Privacy Policy.
